The QA Technical Testing Lead plays a critical role in ensuring the quality and reliability of
software products through comprehensive testing methodologies and efficient team management. They are responsible for leading a team of QA testers, coordinating.
testing efforts, developing test plans, executing test cases, coaching a team, and reporting on test results. The QA Technical Testing Lead works closely with cross-functional teams
to identify and address quality issues throughout the software development lifecycle, ensuring that products meet both functional and non-functional requirements.
This QA Technical Testing Lead Role plays an important role in the rollout of the Tosca.
Testing Tool, establishes new guidelines/standards and provides hands-on testing
support using the Jira Align Tool.
Key Responsibilities:
Team Leadership:
- Lead and mentor a team of QA testers, providing guidance, support, and feedback to ensure high-quality deliverables.
- Mastery level knowledge of the JIRA Align Tool used in Agile Scrum Ceremonies.
- Coordinate daily activities, prioritize tasks, and allocate resources effectively to meet project deadlines.
- Foster a collaborative and innovative team culture focused on continuous improvement and excellence in testing practices.
Test Planning and Strategy:
- Develop reusable comprehensive test plans and strategies based on project requirements, specifications, and risk assessments.
- Define test objectives, scope, and timelines, ensuring alignment with project goals and objectives.
- Collaborate with stakeholders to review and refine testing requirements, acceptance criteria, and test coverage.
Test Execution and Automation:
- Design, create, and execute manual and automated test cases to validate software functionality, performance, and scalability using Tosca.
- Utilize testing tools and frameworks to streamline test execution, maximize test coverage, and minimize manual effort.
- Monitor test results, identify defects, and collaborate with development teams to prioritize and resolve issues in a timely manner.
Quality Assurance Processes:
- Establish and maintain QA best practices, standards, and procedures to ensure consistency and efficiency in testing activities.
- Implement and enforce quality assurance processes throughout the software development lifecycle, from requirements analysis to release management.
- Conduct periodic reviews and audits to assess the effectiveness of QA processes and identify areas for improvement.
- Support the team in creating reusable test assets for both manual and automated test scripts.
- Develop strategy for a reusable test automation framework to be used across all projects.
- Manage defect life cycle ensuring they are documented, tracked, and reported to facilitate timely fixes.
- Lead business in the review of defect & enhancement reporting to include short & long description of issue.
- Assist PM in development of strategy to include all system issues into JIRA (escvar, winsight, EV tools, SAP).
- Analyze and maintain regression test cases across Jira functionality. Integration of new test cases resulting from releases.
- Support the team in creating reusable test assets for both manual and automated test scripts.
- Develop strategy for a reusable test automation framework to be used across all projects.
- Manage defect life cycle ensuring they are documented, tracked, and reported to facilitate timely fixes.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Proven 10 years’ experience in software quality assurance and testing, with a focus on leading testing teams and projects using a SAFe 6 Agile Scrum Delivery Methodology.
- Demonstrate agility, ability to foster and engage in healthy conflict, mentorship, ability to remove obstacles, and providing clarity.
- As a QA Lead proven experience establishing discipline, work processes and coaching around the presentation and resolution specific to defect management.
- Mastery level knowledge of the Jira Align Tool from a day to day as well as a QA Reporting perspective.
- Mastery level knowledge coaching teams from a storming phase to high performance. Ability to demonstrate strong leadership.
- Strong ability to streamline ambiguity while establishing accountability.
- Ability to professionally present to stakeholders of all levels within the organization.
- Strong understanding of software development. methodologies, QA processes, and testing techniques.
- Proficiency in the Tosca Automation Tool/Framework.
- Work with the Project Manager to develop tasks and timings for rollout of Tosca (coordinate with impacted interfacing application groups regarding timeframes).
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, leadership, and interpersonal skills.
- Ability to prioritize tasks, manage multiple projects. simultaneously, and work effectively under pressure.
- Ability to participate on Corporate Change Boards to implement best practices.
- Relevant certifications (e.g., ISTQB, CSTE) are a plus.
- TESOL/TEFL Certification if English is a second, third or fourth language.
- Mastery level knowledge of Excel and Powerpoint.
Additional Information:
- The QA Testing Lead will collaborate closely with cross-functional teams, including development, product management, and customer support, to ensure the successful delivery of high-quality software products.
- We prefer that the candidate lives within a one-hour drive to Hartford, CT. This position is remote; however, the candidate may ask to come to the offices in Glastonbury and/or East Hartford, CT for team meetings and/or face-to face meetings.